These Terms of Service ("Terms") govern your access to and use of TaxRadar CIS Defence ("the Service", "the Platform"), a CIS due diligence and fraud prevention platform provided by Tax Radar Ltd (company number 16976149), a company incorporated in England and Wales ("we", "us", "our"). The underlying software is owned by TresAI Limited (company number 15944206) and is licensed to Tax Radar Ltd.
By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, you must not use the Service. If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.
TaxRadar CIS Defence provides tools to help construction industry contractors and their advisers carry out due diligence on subcontractors, including:
To use the Service, you must:
You are responsible for all activity that occurs under your account. We reserve the right to suspend or terminate accounts where we reasonably suspect misuse or breach of these Terms.
4.1 You agree to use the Service only for lawful purposes and in a manner consistent with the Service's intended use as a CIS due diligence tool.
4.2 You must not:
4.3 We may monitor usage of the Service for security and compliance purposes. Where we identify conduct that breaches this Acceptable Use Policy, we may suspend or terminate your access in accordance with Section 13.
Please read this section carefully.
Not legal advice: The Service is a due diligence tool. It does not provide, and should not be relied upon as, legal, tax, or professional advice. You should seek independent professional advice where appropriate.
Not a guarantee: Risk scores, screening results, and AI-generated recommendations are aids to professional judgement, not replacements for it. A "low risk" assessment does not guarantee that a subcontractor is legitimate, and a "high risk" assessment does not mean they are fraudulent.
Not a defence in itself: While the Service is designed to help build a reasonable care defence under CIS legislation, the use of this tool alone does not constitute a legal defence. The adequacy of your due diligence will depend on your specific circumstances and actions taken in response to the information provided.
Third-party data: We rely on data from HMRC, Companies House, and other third-party sources. We do not warrant the accuracy, completeness, or timeliness of data provided by these sources.
Our IP: The Service, including its software, algorithms, design, documentation, and branding, is the proprietary property of TresAI Limited and is licensed to Tax Radar Ltd. It is protected by copyright and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to use the Service for the duration of your subscription. All copyright notices shall attribute ownership to TresAI Limited.
Your data: You retain ownership of all data you input into the Service. By using the Service, you grant us a limited licence to process your data solely for the purpose of providing the Service to you.
Anonymised data: We do not sell personal data that identifies you. Anonymised and aggregated data, from which no individual can be identified, may be used for commercial purposes. Such anonymised data is not personal data and falls outside the scope of data protection legislation.
7.1 To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, or business opportunity, arising from your use of or inability to use the Service.
7.2 Our total aggregate liability to you for any claims arising from or related to the Service shall not exceed the total fees paid by you in the 12 months preceding the claim.
7.3 We are not liable for any penalties, fines, or adverse determinations imposed on you by HMRC or any other authority, regardless of whether you relied on information or assessments provided by the Service.
7.4 We are not liable for inaccuracies in data obtained from third-party sources (HMRC, Companies House, sanctions lists) or for any downtime of those third-party services.
7.5 Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.
Details of subscription plans, pricing, and payment terms will be published on our website and communicated to you at the point of subscription. By subscribing, you agree to pay the applicable fees in accordance with the published pricing.
We aim to provide a reliable, high-availability service. However, we do not guarantee uninterrupted access. The Service may be temporarily unavailable due to:
Our collection, use, and protection of personal data is governed by our Privacy Notice. Where we process personal data on your behalf (i.e. subcontractor data you submit), we act as a data processor under UK GDPR, and the terms of our Data Processing Agreement apply.
12.1 We use cookies and similar technologies to ensure the proper functioning of the Service, to improve your experience, and for security purposes.
Cookies are small text files placed on your device when you access the Service. They help us recognise your device, remember your preferences, and understand how you use the Service.
| Type | Purpose | Required? | Duration |
|---|---|---|---|
| Essential | Authentication, session management, CSRF protection, cookie consent preferences. These are necessary for the Service to function and cannot be disabled. | Yes | Session / 1 year |
| Functional | User preferences (dashboard layout, notification settings, language). These enhance your experience but are not strictly necessary. | No | 1 year |
| Analytics | Anonymised usage patterns to help us improve the Service. No personally identifiable information is collected through analytics cookies. | No | 2 years |
When you first access the Service, a cookie consent banner will allow you to accept or reject non-essential cookies. You can change your preferences at any time using the "Cookie Settings" link in the platform footer. You can also manage cookies through your browser settings, although disabling essential cookies may prevent the Service from functioning correctly.
12.5 We do not use advertising or tracking cookies. We do not share cookie data with third-party advertisers.
By you: You may terminate your account at any time by contacting us or through your account settings. You will retain access until the end of your paid period.
By us: We may suspend or terminate your access immediately if:
On termination, we will provide a reasonable period for you to export your data (subject to legal retention requirements).
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Before initiating any formal proceedings, both parties agree to attempt to resolve disputes through good-faith negotiation. If a dispute cannot be resolved within 30 days, either party may pursue formal legal remedies.
We may update these Terms from time to time. Material changes will be communicated via email or in-app notification at least 30 days before they take effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.
The version number and date at the top of this page will always reflect the latest revision.
If you have any questions about these Terms, please contact us at support@taxradar.co.uk.
© Tax Radar Ltd 2026. Software owned by TresAI Limited.